PATHETIC CUSTOMER SERVICE, VERY RUDE AND STINKING ATTITUDE TOWARDS CUSTOMERS.I DON'T REGRET CANCELLING MY CONTRACT WITH YOU.

I have never dealt with such ******** people in my entire life. My mom cancelled her funeral cover with Metropolitan in August 2023 but they still deducting money from her account, we called the call centre multiple times and they hang up on us, lastly we visited the branch at Vereeniging and we are always told to come back the next because their offline. They are always offline when we go there.CAN WE HAVE THIS POLICY CANCELLED AND I WANT MY MONEY THAT HAS BEEN DEBITED SINCE SEPTEMBER 2023. CONSULTANT ARE RUDE EVEN AT THE BRANCH THEY ARE VERY RUDE. RIGHT NOW I WANT NOTHING TO DO WITH YOU GUYS.