TT
Thabiso T
1 reviews | Active since Dec 2020
11 Dec 2020, 14:57
Partial Surrender complain
Very much disappointed with the company, your services are poor in an amazing way, I submitted documents 4 times but still today after 2 weeks of sending, I'm still been told I haven't submitted, this totally unacceptable and poor service ever rendered to me by any company.
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Replies (1)
Metropolitan Life's replyOfficial
11 Dec 2020, 15:59Dear Thabiso
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to learn that you have struggled with the submission of your withdrawal application.
One of our Client Care Assessors will investigate and revert back to you as soon as possible. Please accept our sincere apology for any poor service experienced thus far.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to learn that you have struggled with the submission of your withdrawal application.
One of our Client Care Assessors will investigate and revert back to you as soon as possible. Please accept our sincere apology for any poor service experienced thus far.
Regards
Client Care Team
Best regards,
Metropolitan Life's reply11 Dec 2020, 15:59
Official
Dear Thabiso
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to learn that you have struggled with the submission of your withdrawal application.
One of our Client Care Assessors will investigate and revert back to you as soon as possible. Please accept our sincere apology for any poor service experienced thus far.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to learn that you have struggled with the submission of your withdrawal application.
One of our Client Care Assessors will investigate and revert back to you as soon as possible. Please accept our sincere apology for any poor service experienced thus far.
Regards
Client Care Team
Best regards,