JM
Julena M
1 reviews | Active since Apr 2010
31 Jan 2020, 13:54
Outstanding Payment
I am very upset wih Metropolitan, I had a funeral cover and a cash benefit cover. I claimed for Funeral cover in December. Which was paid on time. on the 31 January 2020 as my first pay out. I didnt receive my payment. When I call the call centre, I was told that it was still in process. How can a press take more than a month. I need the money as I have budgeted for it. I am fed up and un happy with thier services.
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Metropolitan Life's replyOfficial
31 Jan 2020, 14:21Dear Julena
We acknowledge receipt of your complaint and regret that you have encountered delays with some of the benefit payments of the policy.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint and regret that you have encountered delays with some of the benefit payments of the policy.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply31 Jan 2020, 14:21
Official
Dear Julena
We acknowledge receipt of your complaint and regret that you have encountered delays with some of the benefit payments of the policy.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint and regret that you have encountered delays with some of the benefit payments of the policy.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team