DR
Dineo R
1 reviews | Active since Jan 2020
13 Feb 2026, 10:45
Not happy
I have been with metropolitan forever ,I have been depositing into my investment but I noticed I have been using the wrong reference number ,I have asked this to b rectified till today nothing ND I have sent statements till today nothing
Helpful (0)
Replies (3)0
Replies (3)
Metropolitan Life's replyOfficial
13 Feb 2026, 13:06Dear Dineo
We acknowledge receipt of your complaint.
Regrettably your post does not contain sufficient information in order for us to trace which policy number you are referring to.
We acknowledge receipt of your complaint.
Regrettably your post does not contain sufficient information in order for us to trace which policy number you are referring to.
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Client Care Team
Metropolitan Life's reply13 Feb 2026, 13:06
Official
Dear Dineo
We acknowledge receipt of your complaint.
Regrettably your post does not contain sufficient information in order for us to trace which policy number you are referring to.
We acknowledge receipt of your complaint.
Regrettably your post does not contain sufficient information in order for us to trace which policy number you are referring to.
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Client Care Team
DR
Dineo R's updateReviewer Update
13 Feb 2026, 17:20Thank u
DR
Dineo R's update13 Feb 2026, 17:20
Reviewer Update
Thank u
Metropolitan Life's replyOfficial
13 Feb 2026, 18:08Dear Dineo
Thank you for the addition post.
You are most welcome.
# What matters to you, matters to us.
You are welcome to keep in direct contact with our Escalation Specialist until the complaint is resolved
Regards
Client Care Team
Thank you for the addition post.
You are most welcome.
# What matters to you, matters to us.
You are welcome to keep in direct contact with our Escalation Specialist until the complaint is resolved
Regards
Client Care Team
Metropolitan Life's reply13 Feb 2026, 18:08
Official
Dear Dineo
Thank you for the addition post.
You are most welcome.
# What matters to you, matters to us.
You are welcome to keep in direct contact with our Escalation Specialist until the complaint is resolved
Regards
Client Care Team
Thank you for the addition post.
You are most welcome.
# What matters to you, matters to us.
You are welcome to keep in direct contact with our Escalation Specialist until the complaint is resolved
Regards
Client Care Team