WV
Warren V

1 reviews | Active since Apr 2018

26 Apr 2018, 14:58

No service is not better than bad service!

13 days later, 3 emails and no response to a death claim. Call centre too busy to answer and when you try leave a message - push 1, they play you an advert....REALLY!! Ref ********** ********** 500

0
Replies (2)
Metropolitan Life
Metropolitan Life's reply26 Apr 2018, 15:31
Official

Dear Mr. Venter

We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. Please accept our sincere apologies for any poor service received thus far.

Kind Regards

Yours Sincerely

Metropolitan Life
Metropolitan Life's reply26 Apr 2018, 15:45
Official

Thank you very much for providing the policy number. We will follow up and get back to you soonest.

Warm Regards

Yours Sincerely