1 reviews | Active since Mar 2015
No response on cancellation request
I am Elsie C Delport, I wrote e-mails on two occasions. The first 5 August 2017 and the second 23 August 2017 requesting that my policy be cancelled. I have not received any feedback. Please advise.
Dear Ms. Delport
Thank you for raising your concern with our office.
We always strive to serve all our clients well and regret to learn of the delays you have encountered.
One of our Client Care Assessors will be contacting you directly for more information, so that w can investigate and resolve your complaint.
Regards
Aletta Clarence
Metropolitan Client Care
Tel: ***
Fax: ***
E-mail: ***
Dear Ms. Delport
Thank you for raising your concern with our office.
We always strive to serve all our clients well and regret to learn of the delays you have encountered.
One of our Client Care Assessors will be contacting you directly for more information, so that w can investigate and resolve your complaint.
Regards
Aletta Clarence
Metropolitan Client Care
Tel: ***
Fax: ***
E-mail: ***