GS
Gwyneth S
1 reviews | Active since Aug 2015
16 Feb 2021, 08:53
No reply to either emails or sms's
Debit order not being implemented and after 10 days no communication. I have repeatedly requested a statement of account to no avail, I have repeatedly requested acknowledgement of my manual payments to no avail.
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Metropolitan Life's replyOfficial
16 Feb 2021, 11:12Dear Gwyneth
Thank you for reporting this matter to our office.
Regrettably the post did not contain sufficient information for us to trace the policy number you are referring to.
One of our Client Care Assessors will be in contact shortly to obtain the information necessary to do so, in order for us to investigate and revert back to you as soon as possible.
Regards
Client Care Team
Thank you for reporting this matter to our office.
Regrettably the post did not contain sufficient information for us to trace the policy number you are referring to.
One of our Client Care Assessors will be in contact shortly to obtain the information necessary to do so, in order for us to investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply16 Feb 2021, 11:12
Official
Dear Gwyneth
Thank you for reporting this matter to our office.
Regrettably the post did not contain sufficient information for us to trace the policy number you are referring to.
One of our Client Care Assessors will be in contact shortly to obtain the information necessary to do so, in order for us to investigate and revert back to you as soon as possible.
Regards
Client Care Team
Thank you for reporting this matter to our office.
Regrettably the post did not contain sufficient information for us to trace the policy number you are referring to.
One of our Client Care Assessors will be in contact shortly to obtain the information necessary to do so, in order for us to investigate and revert back to you as soon as possible.
Regards
Client Care Team