JJ
Jan J

1 reviews | Active since Jan 2021

03 May 2022, 16:16

No payments

Good day i would like to thank you for the services and I'm grateful for every effort thanks. My mother in law pass on 25 March 2022 and we buried her on the second of April 2022 We submit our claim on the 29 March 2022 but didn't received any money up to date. Can you assist please we as the family are sick and tired of this people

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply04 May 2022, 09:58
Official
Dear Jan

We acknowledge receipt of your complaint HelloPeter.

We are sorry to read of your mother in-law's passing. Our sincere condolences goes out to you during this time of mourning.

We regret to learn of the delays encountered with the processing of the claim.

One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.

Regards

Client Care Team