aR
ashani R

1 reviews | Active since Sept 2009

15 Dec 2017, 12:22

NO INTEGRITY IN ANYTHING YOU DO

I did a policy with metropolitan 12 yrs ago consultant said on maturity I would get half of what I paid in back, with the policy also giving a percentage. When I called Metropolitan to find out what I would get on maturity of my policy the agent on the call canter said R1200!!!!How possible is this. I`ve also logged a complaint on ********** ********** ********** and still no one has responded NO integrity or customer service but to take my premium every month its No Problem for metropolitan!!!

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply15 Dec 2017, 12:27
Official

Dear Client

We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. We apologize for any poor service received thus far.

Kind Regards

Client Care Team