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cosette C
1 reviews | Active since Jul 2011
21 Nov 2019, 15:14
NO FEEDBACK - PATHETIC !!!
I am very disappointed in metropolitan. After writing a email to them no has even come back to me with the issue I explained. This is clear indication to me how they handle their clients. I will never take out a policy or even recommend metropolitan to anyone!!!! This totally unacceptable and pathetic
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Metropolitan Life's replyOfficial
21 Nov 2019, 15:21Dear Cosette
We acknowledge receipt of your complaint.
We value all our clients and regret that you have had a poor client service experience. Please accept our sincere apology for any poor service experienced.
One of our Client Care Assessors will be contacting you directly, in order to obtain more information, so that we may investigate the complaint and assist you.
Regards
Client Care Team
We acknowledge receipt of your complaint.
We value all our clients and regret that you have had a poor client service experience. Please accept our sincere apology for any poor service experienced.
One of our Client Care Assessors will be contacting you directly, in order to obtain more information, so that we may investigate the complaint and assist you.
Regards
Client Care Team
Metropolitan Life's reply21 Nov 2019, 15:21
Official
Dear Cosette
We acknowledge receipt of your complaint.
We value all our clients and regret that you have had a poor client service experience. Please accept our sincere apology for any poor service experienced.
One of our Client Care Assessors will be contacting you directly, in order to obtain more information, so that we may investigate the complaint and assist you.
Regards
Client Care Team
We acknowledge receipt of your complaint.
We value all our clients and regret that you have had a poor client service experience. Please accept our sincere apology for any poor service experienced.
One of our Client Care Assessors will be contacting you directly, in order to obtain more information, so that we may investigate the complaint and assist you.
Regards
Client Care Team