SN
Sesethu N
1 reviews | Active since Sept 2022
01 Feb 2023, 16:54
No customer service
Your call center agents suck and the service as a whole sucks as well train your staff better on how to talk to people and not drop us while we busy talking 4 of your call center agents were very unprofessional. And my query is still not resolved
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Replies (1)
Metropolitan Life's replyOfficial
02 Feb 2023, 11:16Dear Sesethu
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and are sorry to read that you have not had a good client service experience.
One of our Client Care Assessors will inviestgate and revert back to you shortly.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and are sorry to read that you have not had a good client service experience.
One of our Client Care Assessors will inviestgate and revert back to you shortly.
Regards
Client Care Team
Metropolitan Life's reply02 Feb 2023, 11:16
Official
Dear Sesethu
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and are sorry to read that you have not had a good client service experience.
One of our Client Care Assessors will inviestgate and revert back to you shortly.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and are sorry to read that you have not had a good client service experience.
One of our Client Care Assessors will inviestgate and revert back to you shortly.
Regards
Client Care Team