No care at Metropolitan life.

@Metropolitan, I joined hospital policy last year, and later had another one which I was advise to just open a new one instead of cancelling the existing one and starting afresh. Here is my problem, this year I was hospitalized and Metropolitan informed me they needed a CMA signed by my doctor which was not even sent to me I had to call them and ask what form is that. they sent the form to me which I took to my doctor and had to pay for the doctor to sign the letter. Submitted the CMA form few days later without them giving me any feedback, I was told by head office consultants that my claim was declined I don't even know the reason for the assessors to decline because the 3mnths waiting period was over. Metropolitan please I need my claim money, I pay you every month with no problems but its time for you to pay a lot of stories are coming up. the worst is when u the one who keeps calling and you are told you can't speak to the assessors but get promises that they will call and never do. All I need is the money and not stories , I pay monthly instalment with no stories.