RC
Ricardo C

1 reviews | Active since Aug 2018

10 Dec 2018, 12:19

NEVER MINDED FAILING PROMISES

METROPOLITAN ASSISTANCE TO CLAIM FINALISING IS TERRIBLE. UNCOMMUNICATIVE SERVICE DELIVERY AND NEVER MINDED. NOT KEEPING PROMISES AND UNSUPPORTIVE. AFTERSALES DOESNT KNOW HOW TO FINALISE IN THEIR OWN PROCEDURES AND WILL NEVER REFER TO MAKE USE OF THEM

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply11 Dec 2018, 10:44
Official
Dear Ricardo Claasen

Thank you for raising your concerns with our office.

We always strive to serve all our clients well and regret to learn of your poor service experience.

One of our Client Care Assessors will be contacting you shortly for some more information to see how we can assist you.

Regards

Client Care Team