NP
Nkosenhle P
1 reviews | Active since Mar 2021
13 Oct 2021, 16:47
Neglegence
Good day I would like to lay a complain again about Metropolitan for being neglegence, on friday the 1st i asked one of their consultants to check if my policy has been sorted so i can do an upgrade. Only to find out the policy has been cancelled and no one notified me and i had to quickly apply for a new one because that policy covered my mother. I need Hellopeter to assist me on getting a refund on that policy i was paying for years that was cancelled by a certain *****ulant metropolitan employee. Please contact me via email or call so i can specify the policy.
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Replies (1)0
Replies (1)Metropolitan Life's replyOfficial
13 Oct 2021, 21:17Dear Nkosenhle
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the cancelled policy.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the cancelled policy.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply13 Oct 2021, 21:17
Official
Dear Nkosenhle
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the cancelled policy.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the cancelled policy.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
