ZM
Zukie M
1 reviews | Active since Mar 2022
09 Mar 2022, 09:40
My refund
Hello Peter, at metropolitan they deducted an amount of 1600 from my salary for a policy I don't know about, I went to complain they told me to do affidavit I went to the police station, they send all the documents to their head office, it's been two weeks now they are still quiet, can u help me bcoz I need my refund I couldn't pay my kids contract to go to school I'm still waiting for my refund, plzz help
Helpful (0)
Replies (6)0
Replies (6)
Metropolitan Life's replyOfficial
09 Mar 2022, 09:48Dear Zukie
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the difficulties you have encountered with an unauthorized deduction.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the difficulties you have encountered with an unauthorized deduction.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply09 Mar 2022, 09:48
Official
Dear Zukie
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the difficulties you have encountered with an unauthorized deduction.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the difficulties you have encountered with an unauthorized deduction.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
ZM
Zukie M's updateReviewer Update
09 Mar 2022, 10:14It's been two weeks now, u promised to call me by I never received any call, this is not my fault at all as I don't know the policy u deducted my money for, I'm really dissapointed
ZM
Zukie M's update09 Mar 2022, 10:14
Reviewer Update
It's been two weeks now, u promised to call me by I never received any call, this is not my fault at all as I don't know the policy u deducted my money for, I'm really dissapointed
Metropolitan Life's replyOfficial
09 Mar 2022, 10:19Dear Zukie
Thank you for your additional comments. The matter is receiving our attention.
One of our Client Care Assessors will be in contact with your shortly.
Regards
Client Care Team
Thank you for your additional comments. The matter is receiving our attention.
One of our Client Care Assessors will be in contact with your shortly.
Regards
Client Care Team
Metropolitan Life's reply09 Mar 2022, 10:19
Official
Dear Zukie
Thank you for your additional comments. The matter is receiving our attention.
One of our Client Care Assessors will be in contact with your shortly.
Regards
Client Care Team
Thank you for your additional comments. The matter is receiving our attention.
One of our Client Care Assessors will be in contact with your shortly.
Regards
Client Care Team
Metropolitan Life's replyOfficial
09 Mar 2022, 10:56Dear Zukie
We could not reach you telephonically to discuss your complaint. One of our Client Care Assessors sent you an email. Please liaise directly with the Client Care Assessors.
Regards
Client Care
We could not reach you telephonically to discuss your complaint. One of our Client Care Assessors sent you an email. Please liaise directly with the Client Care Assessors.
Regards
Client Care
Metropolitan Life's reply09 Mar 2022, 10:56
Official
Dear Zukie
We could not reach you telephonically to discuss your complaint. One of our Client Care Assessors sent you an email. Please liaise directly with the Client Care Assessors.
Regards
Client Care
We could not reach you telephonically to discuss your complaint. One of our Client Care Assessors sent you an email. Please liaise directly with the Client Care Assessors.
Regards
Client Care
ZM
Zukie M's updateReviewer Update
09 Mar 2022, 11:19Gud day, u can call me @12 plzz
ZM
Zukie M's update09 Mar 2022, 11:19
Reviewer Update
Gud day, u can call me @12 plzz
Metropolitan Life's replyOfficial
09 Mar 2022, 11:23Dear Zukie.
Thank you for your additional comments. A Client Care Assessor will call you at 12.00pm.
Regards
Client Care
Thank you for your additional comments. A Client Care Assessor will call you at 12.00pm.
Regards
Client Care
Metropolitan Life's reply09 Mar 2022, 11:23
Official
Dear Zukie.
Thank you for your additional comments. A Client Care Assessor will call you at 12.00pm.
Regards
Client Care
Thank you for your additional comments. A Client Care Assessor will call you at 12.00pm.
Regards
Client Care