P
Paseka
1 reviews | Active since Mar 2025
02 Mar 2025, 13:45
My Password can't op...
My Password can't open any of the documents you are sending to me, I wonder if your agent correctly captured my details in my profile or she edited them
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Metropolitan Life's replyOfficial
03 Mar 2025, 11:45Dear Paseka We acknowledge receipt of your complaint on HelloPeter. We always strive to provide our clients with unsurpassed customer service and regret reading that you have encountered difficulties in opening your documents. Regrettably, your post does not contain sufficient information for us to trace the policy.
One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint. Yours sincerely, Client Care Team
Metropolitan Life's reply03 Mar 2025, 11:45
Official
Dear Paseka We acknowledge receipt of your complaint on HelloPeter. We always strive to provide our clients with unsurpassed customer service and regret reading that you have encountered difficulties in opening your documents. Regrettably, your post does not contain sufficient information for us to trace the policy.
One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint. Yours sincerely, Client Care Team