RO
Ronah O
1 reviews | Active since Oct 2025
08 Oct 2025, 11:39
My name is Miss Ronah Merle Ogle
My name is Miss Ronah Merle Ogle.ID number ***, Policy number ***I was granted three months Prenuim Skip for September, October and November.I email all the necessary documents.Yster I received a SMS stating that the refund has been processed and released.Its been 24 hours and nothing in my account.
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Metropolitan Life's replyOfficial
08 Oct 2025, 11:59 Dear Ronah
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your refund.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply08 Oct 2025, 11:59
Official
Dear Ronah
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your refund.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team