ND
Ndileka D

1 reviews | Active since Jun 2014

08 Mar 2018, 13:27

My maturity value less than the actual invested premiums for the past 60 (57)months

I feel like I wasted my 60/57 months investing not aware that I was approached to boost Metropolitan. I sayin this because I've been paying monthly premiums escalating annually for the past 57 months and never withdraw a cent with a hope that by the time I rich the maturity date I will get interest instead I lost out. Instead I am going to receive less than the actual premiums. They can explain the charges that I was never told or aware of, but I will never understand to receive less of what I've been actual paying. This what I've been paying from Year 1-5: 650.00 682.50 716.63 752.46 790.08 This is so disturbing and I will never advice anyone

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Replies (3)
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Ndileka D's update08 Mar 2018, 13:34
Reviewer Update
My policy number ********** 840
Metropolitan Life
Metropolitan Life's reply08 Mar 2018, 13:39
Official

Dear Client

We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. We apologize for any poor service received thus far.

Kind Regards

Client Care Team

Metropolitan Life
Metropolitan Life's reply08 Mar 2018, 13:41
Official

Dear Ndileka

We acknowledge receipt of your complaint.

Regrettably your policy number does not display on the complaint and there is not sufficient information on the complaint to trace the policy.

One of our Client Care Assessors will be contacting your shortly to source more information to trace and investigate your complaint.

Regards

Client Care Team