My father passed away last year September the 9th2024 and his was matured in the policy he passed on before the first premium could even deduct,that was not a problem because I knew very well the terms of the policy. Unaware that it will still continue de

Dear Carol
 
 We acknowledge receipt of your complaint.
 
 We are sorry to read about your father's passing.  Our sincere condolences go out to you and the family during this time of bereavement.
 
Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.

One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
 
 Regards
 
 Metropolitan Client Care Team