TM
Thobile M
1 reviews | Active since Feb 2024
01 Nov 2025, 09:27
My debit order is fo...
My debit order is for the last day of the month tell me why I have been debited twice last month I never paid and I have never been double debited before why now
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Metropolitan Life's replyOfficial
03 Nov 2025, 08:44 Dear Thobile
We acknowledge receipt of your complaint.
We always strive to provide our customers with the best possible service and are sorry to read that you have experienced trouble with your debit order
Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Client Care Team
We acknowledge receipt of your complaint.
We always strive to provide our customers with the best possible service and are sorry to read that you have experienced trouble with your debit order
Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Client Care Team
Metropolitan Life's reply03 Nov 2025, 08:44
Official
Dear Thobile
We acknowledge receipt of your complaint.
We always strive to provide our customers with the best possible service and are sorry to read that you have experienced trouble with your debit order
Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Client Care Team
We acknowledge receipt of your complaint.
We always strive to provide our customers with the best possible service and are sorry to read that you have experienced trouble with your debit order
Regrettably your post does not contain sufficient information in order for us to trace the policy number you are referring to.
One of our Escalation Specialists will reach out to you shortly in orde to obtain the information necessary to trace the policy, investigate and revert back to you in this regard.
Regards
Client Care Team