BR
Byron R
1 reviews | Active since Nov 2015
22 Sept 2023, 10:52
Mr Raynardt
my policy was R416.59 for me spouse and mother inlaw 186.34 and i have this policy since 2016 all fine then i get a call saying i can get a savings that will cost me nothing i say okay they send my new policy document its now R910 and i cant get hold this guy i speak so someone else he say it was a misrepresentation and he will have it refunded i see on my payslip im getting charged R910 again and for my son of 2 years old R466.34, i need someone to call me who can assist me
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Replies (1)Metropolitan Life's replyOfficial
22 Sept 2023, 11:03Dear Byron
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialist will revert back to you shortly.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialist will revert back to you shortly.
Yours sincerely, Client Care Team
Best regards,
Metropolitan Life's reply22 Sept 2023, 11:03
Official
Dear Byron
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialist will revert back to you shortly.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialist will revert back to you shortly.
Yours sincerely, Client Care Team
Best regards,
