MS
Montsheng S
1 reviews | Active since Dec 2021
03 Jan 2022, 10:49
Money not paid oolicy number ***
I have never seen such a poor service we have claimed my father retirement mknth of May 2020 with metropolitan life now i call them ever week and they dont have anythig last week they said fund will be in on 31st even today and we gave tgem all things they wanted its january we wanna go register for university so they dont wanna pay out our fathers money we have wait too long now its now even more than 6 months
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Replies (3)0
Replies (3)
Metropolitan Life's replyOfficial
03 Jan 2022, 12:07Dear Montsheng
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your father's passing.
We regret to learn of the difficulties you have encountered with the claim.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your father's passing.
We regret to learn of the difficulties you have encountered with the claim.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply03 Jan 2022, 12:07
Official
Dear Montsheng
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your father's passing.
We regret to learn of the difficulties you have encountered with the claim.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your father's passing.
We regret to learn of the difficulties you have encountered with the claim.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
MS
Montsheng S's updateReviewer Update
03 Jan 2022, 21:43I hope it wo t take mo ths again as we are in need of that money asap and we did claim on time for us to wait so long
MS
Montsheng S's update03 Jan 2022, 21:43
Reviewer Update
I hope it wo t take mo ths again as we are in need of that money asap and we did claim on time for us to wait so long
Metropolitan Life's replyOfficial
04 Jan 2022, 09:01Dear Montsheng
Thank you for your additional comments. The matter is already receiving our attention.
One of our Client Care Assessors will be in contact with you.
Regards
Client Care Team
Thank you for your additional comments. The matter is already receiving our attention.
One of our Client Care Assessors will be in contact with you.
Regards
Client Care Team
Metropolitan Life's reply04 Jan 2022, 09:01
Official
Dear Montsheng
Thank you for your additional comments. The matter is already receiving our attention.
One of our Client Care Assessors will be in contact with you.
Regards
Client Care Team
Thank you for your additional comments. The matter is already receiving our attention.
One of our Client Care Assessors will be in contact with you.
Regards
Client Care Team