MM
Mzikayise M
1 reviews | Active since Aug 2014
12 Jan 2021, 11:30
MOMENTUM METROPOLITANT LIFE (CALL ME 2 REVIEW YO DECISION)
I am funeral policy holder of Momentum Metropolitant life policy No. FF*** to my shock I have been told that my policy lapsed yet no sms was sent regarding non payments I had to download 3 months bank statement then I realized that my bank and Metropolitan were at fault. I have had this policy for the past 10 years and would like to continue having it as I am happy with this entity, I would like Momentum Metropolitan life can have mercy and revisit their decision I trust their expertise. Thanks
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Replies (2)
Metropolitan Life's replyOfficial
13 Jan 2021, 11:03Dear Mzikayise
Thank you for raising your concern with us.
We regret to learn that your policy had lapsed.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Thank you for raising your concern with us.
We regret to learn that your policy had lapsed.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply13 Jan 2021, 11:03
Official
Dear Mzikayise
Thank you for raising your concern with us.
We regret to learn that your policy had lapsed.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Thank you for raising your concern with us.
We regret to learn that your policy had lapsed.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
MM
Mzikayise M's updateReviewer Update
26 Jan 2021, 15:29Thank you for the phone call however i am still awaiting final decision from the management kindly call me.
MM
Mzikayise M's update26 Jan 2021, 15:29
Reviewer Update
Thank you for the phone call however i am still awaiting final decision from the management kindly call me.