Miss

I do not give the business any stars it's just that it does not allow me to write.

My grand mother passed away on the 16 of May 2022 and we did submit the documents to claim but till today the 7/7/2022 the claim is not paid out.

What we are getting is stories and the last SMS send by metropolitan is the following( For Metropolitan to process your death claim on policy ***, we require: either the letter of authority with proceeds listed under the assets or the receipt of funeral costs if you paid for the funeral. Please visit your nearest branch, phone ***or e-mail ***)

I spoke to Bongeka on the East London but she's not help at all telling us about this they need from Jet stores and they can't call jet and get the details.

I will never recommend this policy as I'm about to include lawyers

They do not provide us with a copy of the policy so we can see how much is the policy covers

I'm viewing my opinion