Misinformation

I took an investment policy with metropolitan. In 2017; Due to financial constraints i had to put a stop to my stop order. I was then informed that the little money that was saved, I can only get in October. I called in October 2017 and was told that I can only do a full surrender in October 2019. Last month there were representatives at our workplace and asked then to check for me so i can prepare for October. The service consultant told me that it's not 2019 but 2029, and that i should start re investing. I felt that im being ******* into continuing to invest many that i don't have ****ed at this misinformation and tried to call metropolitan and im constantly put on hold. Seems like they just keep changing the dates as they see fit. I am not happy and i don't see why and how surrender year moved by 10 years. This company is full of tricks and im not happy. I would never have any policy with them lifetime and would never commend it to anyone. They are just a ponsy skeem. When i signed up for it i was told i can access money when needed. When i was told to wait for October i didn't mind but now i am being fooled and given different stories. What makes it worse is that i can't even get through to their customer centre. This is sick. I took out the policy at work now i must drive around to locate their offices