MGULUKUDU LIFE

I am appauled by METROPOLITAN. I have been paying for over 5 years and only foundout this year that I qualify for premium skip, a benifit that I pay for. I make use of the benifit this month by the stop order still goes through. I have been battling with them for over a week for them to refund me. No when I call them this morning the consultants as soon as they hear what the issue is they make excuses of not hearing me or pretending that the line is bad. I want to move to another policy. Having been paying for almost 8 years and receiving such disrespect. I want whats due to me and if there is a more reputable company that I can use I would really love to move over that stick around this nonsense.