TK
Thando K
1 reviews | Active since Nov 2021
19 Mar 2024, 11:08
Metropollitan does not care about their clients
Dear Metropolitan Kindly explain the process of claiming for hospital claims, how long should a client wait for the payout after all the required or requested forms have been submitted? the process seems to have been changed and yet us the clients have not been told. What other forms are now needed?
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Metropolitan Life's replyOfficial
19 Mar 2024, 11:35Dear Thando
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team
Metropolitan Life's reply19 Mar 2024, 11:35
Official
Dear Thando
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team