MM
Monique M
1 reviews | Active since Jun 2014
31 Oct 2021, 12:10
Metropolitan = Useless
Absolutely horrid. Signing up is easy - what would you expect? This the part where they take your money. I've tried taking my money out and they just have not responded to any emails at all. The customer service is completely terrible with actually helping you, which is literally their purpose. Completely regret ever signing up
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Replies (1)
Metropolitan Life's replyOfficial
02 Nov 2021, 09:30Dear Monique
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the difficulties you have encountered with your policy and the poor service you have experienced.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the difficulties you have encountered with your policy and the poor service you have experienced.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
Best regards,
Metropolitan Life's reply02 Nov 2021, 09:30
Official
Dear Monique
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the difficulties you have encountered with your policy and the poor service you have experienced.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the difficulties you have encountered with your policy and the poor service you have experienced.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
Best regards,