HB
Hector B
1 reviews | Active since Mar 2020
12 Jul 2022, 15:34
Metropolitan unreliable consultant Busisiwe Mathebula
I have Lodged a complaint against Metropolitan's unauthorized deduction and the consultant who handled this matter Busisiwe Mathebula has ever since promised to process a refund after their investigation but to this present day I haven't received a single cent.The last message from Busisiwe Mathebula was on the 23rd of June. She has disappeared into air. Metropolitan and it's consultants like Busisiwe are less professional and hungry for our money. Metropolitan sucks.
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Metropolitan Life's replyOfficial
13 Jul 2022, 10:53Dear Hector
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the poor service experience you've encountered, we sincerely apologize for this. This is certainly not the type of experience we want our clients to have.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Kind regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the poor service experience you've encountered, we sincerely apologize for this. This is certainly not the type of experience we want our clients to have.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Kind regards
Client Care Team
Metropolitan Life's reply13 Jul 2022, 10:53
Official
Dear Hector
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the poor service experience you've encountered, we sincerely apologize for this. This is certainly not the type of experience we want our clients to have.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Kind regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the poor service experience you've encountered, we sincerely apologize for this. This is certainly not the type of experience we want our clients to have.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Kind regards
Client Care Team