DJ
Dave J
1 reviews | Active since Sept 2020
31 Mar 2026, 10:57
Metropolitan the Worst life cover Company In JHB
Metropolitan has become a Useless Group . They don't ever respond . We need to find a way to report this company to the Ombudsman for uselessness . I don't even think their Affiliation with Momentum is of any Use. We have drafted a free will on the self help App no response . They are just taking people's money with no service what so ever. I would make it my duty to report there in compatance in the industry. Never have I ever tried calling a life insurer who rejects their Clients Calls ..I tried calling the head office in JHB they just cut your call . How hopeless can you really be. Maybe they can explain themselves in Court when they Being Sued
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Replies (1)Metropolitan Life's replyOfficial
31 Mar 2026, 13:20Dear Mr Jacobs
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your Online Will.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Metropolitan Client Care Team
Metropolitan Life's reply31 Mar 2026, 13:20
Official
Dear Mr Jacobs
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading of the difficulties you have encountered with your Online Will.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Metropolitan Client Care Team
