metropolitan sucks!!!

if i can atleast save 1 person from making this mistake it would bring me happiness. i was unfortunate to encounter this company. like it always is when selling goods, promises were made. i ended up having a life cover for my wife...long story short the debit orders came to an abrupt end for no reason...i made enquiries as to why. my financial advisor manage to get me in touch with someone senior at metropolitan life and we arranged for me to make manual payments. i did so for about 2 to 3 months. the debit order could just for some reason not be reinstated. we then went into the branch @ Mossel Bay, there i spoke with a person whom checked their system and she told us that my wife's life cover had lapsed. i asked this lady if i was to try and pay the outstanding premiums, could it be reinstated? she told me no...mind you my wife's premium on said cover was about R290. per month for a 1million rand cover. this lady said she could rather sell my wife another life cover but it would cost us double the amount of the original. i refused. i went into my bank statements and found that i was in fact not 3 months in arrears as this lady informed us...my manual payments brought me up to only 1 missing payment. i offered this proof to the lady consulting us and she still stuck to the cover being lapsed. i decided then and there that i was moving my entire portfilio elsewhere. before moving my policies i reached out to the other person whom at that stage also failed us, this guy stephen isaacs again made alot of promises begging us to not quit metropolitan life. he even went as far as to offer to pay her missed premiums out of his pocket...that was a lie. we wounded up leaving and i lost all those premiums. i want no one i care for to ever try doing business with these ****mers.