CG
Crystal G
1 reviews | Active since Aug 2022
22 Aug 2022, 18:06
Metropolitan SUCKS!!!
Metropolitan! Your partner in financial wellness thats what they promise but dont deliver..yes its me again it is more than 2 month's and I am still waiting on my refund monies you took for services you sold. Misleading the vulnerable. I am disgusted in your services as well as ur professionals. Secondly you send letters to say u canceling my son cover who is 21 years old but I uploaded the documents a while back to a staff member called Busisiwe who confirmed he updated the system same day of my request. Clearly you dont know what's happening in your organization. It is clear you people like to respond on social media platforms.
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Metropolitan Life's replyOfficial
23 Aug 2022, 09:47Dear Crystal
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the difficulties you have encountered with this matter. We apologize for the poor service you have experienced thus far. This is certainly not the type of experience we want our clients to have.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the difficulties you have encountered with this matter. We apologize for the poor service you have experienced thus far. This is certainly not the type of experience we want our clients to have.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply23 Aug 2022, 09:47
Official
Dear Crystal
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the difficulties you have encountered with this matter. We apologize for the poor service you have experienced thus far. This is certainly not the type of experience we want our clients to have.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the difficulties you have encountered with this matter. We apologize for the poor service you have experienced thus far. This is certainly not the type of experience we want our clients to have.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team