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Faan B

1 reviews | Active since Jun 2015

09 Feb 2022, 10:30

Metropolitan *****ing their customers money and not paying out!!!!

Please do not buy a policy from Metropolitan. they want to sell you a policy and get money from you, but as soon as the payouts need to be done they do not pay out. I am busy for the past three months to get a policy pay out to me, with promises that it will happen soon. Every time I phone they come up with more documentation and other departments to tell your story all over again. they are ***** just want to ***** your money. Please do not fall for there BS

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Replies (1)
Metropolitan Life
Metropolitan Life's reply09 Feb 2022, 10:52
Official
Dear Faan

We acknowledge receipt of your complaint on HelloPeter.

We are sorry to learn of the difficulties you have encountered with your claim.  We apologise for any poor service received thus far.

Unfortunately the details in your post are not sufficient for us to trace the policy in question.

One of our Client Care Assessors will contact you shortly for more information, so that we may investigate the matter for you.

Regards

Client Care Team