pP
pilly P

1 reviews | Active since Oct 2016

09 Nov 2020, 16:20

Metropolitan *****ing money from my account

I wanted to invest till I reach the age of 55. Sent my details to a Metropolitan Manager who was so useless and failed to give me all the risks and benefits responsesvor disclose to those questions related to risks and benefits. I then decided to cancel my policy due to his poor service and him making empty promises to call me back and he doesn't.

End of the month I see Metropolitan stole my money and decide to call them. The guy told me straight thatvi won't get my money back as it was too late for cancellations. First of all I have no documents that I've signed from this company and I have no confirmation of signature of taking this policy Secondly I am still waiting for the dude to call back and explain more of the questions that I had. I kept on sending him messages with no luck. I went to cancel or do the reversal of the debit order because no one can allow anyone to ***** R300 from their account. Where is this money going to asvi have closed my policy Be careful of ******* like these people. I am still receiving communication from this Metropolitan after phone calls and emails to their company. I don't want them to ***** money from me hence I'm exposing them

I was told in writing that they don't have my contact details. Imagine

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Replies (1)
Metropolitan Life
Metropolitan Life's reply09 Nov 2020, 17:07
Official
Dear Client

We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. We apologize for any poor service received thus far.

Kind Regards
Yours Sincerely
Client Care