BL
Bonolo L

1 reviews | Active since Sept 2015

04 Aug 2016, 13:30

METROPOLITAN SHOULD GET AN OSCAR FOR MAKING THEIR CLIENTS LIFE HELL

<p>Another bad encounter with this company. I was at the Mafikeng branch on tuesday to make a claim on the policy I have been paying for 6 years now. The consultant told me that she cannot process the claim as I am not listed as a beneficiary. I went to see the agent who wrote out the policy, he told me that there is a way they could verify the contract terms but it will take 5 days. He then called the relevant people who deals with such matters and they promised to fast track the application.</p> <p> </p> <p>I personally called the head office, they just took my number and promised to get back to me, am still waiting. Am I going to wait for another month to get this matter settled. I wouldn't recommmend this company to anyone it's bad, but if you want to be miserable and frastrated goodluck.</p> <p> </p> <p>PETER please assist</p> <p> </p> <p> </p>

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Replies (1)
Metropolitan Life
Metropolitan Life's reply26 Oct 2016, 11:39
Official

Thank you for sharing your experience with us. A service consultant will be in contact.

Kind regards

Client Care