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Sinazo T
1 reviews | Active since Jan 2016
13 Jan 2021, 14:30
Metropolitan ****s the vulnerable
They have been avoiding to release my moms investment since 14 December 2020, which was the date that it should have been deposited into her account. We have been calling their headoffice every weekday and they do not have anything tangible to assist us with. It has been a back and forth ride. Some consultants are rude, some are impatient.
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Metropolitan Life's replyOfficial
13 Jan 2021, 15:40Dear Sinazo
We acknowledge receipt of your complaint on HelloPeter.
We are unable to trace the policy number you are referring to with the information available in the post.
One of our Client Care Assessors will be in contact to obtain more information and to assist you.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are unable to trace the policy number you are referring to with the information available in the post.
One of our Client Care Assessors will be in contact to obtain more information and to assist you.
Regards
Client Care Team
Metropolitan Life's reply13 Jan 2021, 15:40
Official
Dear Sinazo
We acknowledge receipt of your complaint on HelloPeter.
We are unable to trace the policy number you are referring to with the information available in the post.
One of our Client Care Assessors will be in contact to obtain more information and to assist you.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are unable to trace the policy number you are referring to with the information available in the post.
One of our Client Care Assessors will be in contact to obtain more information and to assist you.
Regards
Client Care Team