pD
phoziswa D
1 reviews | Active since Mar 2013
25 Nov 2021, 15:28
METROPOLITAN SALES BULL
I am super annoyed at METROPOLITAN sales people , week in week out i am being coerce to talk or add more items on my policy . I started of being polite and decline offers but they didn't stop calling every single week and when i say NO THANK you "bandi betha nge phone " Rude much .
It is sickening and bluty selfish for these insurance sharks to be calling as if we owe them money . Is it a sin to have a policy with METROPOLITAN i have never ever experienced such with OLD MUTUAL , SANLAM ,LIBERTY and these are people i have products with .
Please refrain from calling be for NONSENSE NXA!!!
Helpful (0)
Replies (1)0
Replies (1)
Metropolitan Life's replyOfficial
26 Nov 2021, 11:23Dear Phoziswa
We acknowledge receipt of your complaint on HelloPeter.
Please note that Metropolitan takes your right to privacy and protection of your personal information seriously and would not knowingly infringe on these rights.
Metropolitan does source marketing lists from various external data houses for our marketing campaigns. Your details must have been on one of these companies/data houses mailing lists.
As a responsible insurer, we check these "Leads" against our Do Not Contact Register and against the Direct Marketing National Opt Out register, before contacting prospective clients for our campaigns. We do not call clients who have indicated that we may not call them.
The consultant would however not be able to see from which data house's mailing list your details were obtained.
Please accept our sincere apology for any poor service experienced.
One of our Client Care Assessors will be in contact with you, to obtain the necessary details to add you to our Metropolitan Do Not Contact Register. You are also welcome to add your name to the National Opt Out Database, if you so wish.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
Please note that Metropolitan takes your right to privacy and protection of your personal information seriously and would not knowingly infringe on these rights.
Metropolitan does source marketing lists from various external data houses for our marketing campaigns. Your details must have been on one of these companies/data houses mailing lists.
As a responsible insurer, we check these "Leads" against our Do Not Contact Register and against the Direct Marketing National Opt Out register, before contacting prospective clients for our campaigns. We do not call clients who have indicated that we may not call them.
The consultant would however not be able to see from which data house's mailing list your details were obtained.
Please accept our sincere apology for any poor service experienced.
One of our Client Care Assessors will be in contact with you, to obtain the necessary details to add you to our Metropolitan Do Not Contact Register. You are also welcome to add your name to the National Opt Out Database, if you so wish.
Regards
Client Care Team
Metropolitan Life's reply26 Nov 2021, 11:23
Official
Dear Phoziswa
We acknowledge receipt of your complaint on HelloPeter.
Please note that Metropolitan takes your right to privacy and protection of your personal information seriously and would not knowingly infringe on these rights.
Metropolitan does source marketing lists from various external data houses for our marketing campaigns. Your details must have been on one of these companies/data houses mailing lists.
As a responsible insurer, we check these "Leads" against our Do Not Contact Register and against the Direct Marketing National Opt Out register, before contacting prospective clients for our campaigns. We do not call clients who have indicated that we may not call them.
The consultant would however not be able to see from which data house's mailing list your details were obtained.
Please accept our sincere apology for any poor service experienced.
One of our Client Care Assessors will be in contact with you, to obtain the necessary details to add you to our Metropolitan Do Not Contact Register. You are also welcome to add your name to the National Opt Out Database, if you so wish.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
Please note that Metropolitan takes your right to privacy and protection of your personal information seriously and would not knowingly infringe on these rights.
Metropolitan does source marketing lists from various external data houses for our marketing campaigns. Your details must have been on one of these companies/data houses mailing lists.
As a responsible insurer, we check these "Leads" against our Do Not Contact Register and against the Direct Marketing National Opt Out register, before contacting prospective clients for our campaigns. We do not call clients who have indicated that we may not call them.
The consultant would however not be able to see from which data house's mailing list your details were obtained.
Please accept our sincere apology for any poor service experienced.
One of our Client Care Assessors will be in contact with you, to obtain the necessary details to add you to our Metropolitan Do Not Contact Register. You are also welcome to add your name to the National Opt Out Database, if you so wish.
Regards
Client Care Team