KB
Kegomoditswe B

1 reviews | Active since May 2019

16 Aug 2022, 10:15

Metropolitan ******ies

Im really concerned about Metropolitan service and how they increase our premiums without our knowledge and permissions. Ì have since logged a query and have been waiting for my refund and solution. I have just been taken from pillar to post it sucks!! I am recommending that we have policies with banks and not these scheming companies.

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Replies (1)
Metropolitan Life
Metropolitan Life's reply16 Aug 2022, 11:02
Official
Dear Kegomoditswe

 We acknowledge receipt of your complaint sent through the Hellopeter platform.  We sincerely apologize for the difficulty that you have encountered with an unauthorized deduction. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience.  One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.  
Regards Client Care Team