MK
Mbalenhle K
1 reviews | Active since Mar 2019
11 Sept 2026, 09:55
Metropolitan Revive your dead policies
Metropolitan will not cancel the policy no matter how many times you ask them. I cancelled RA from 2024, however, the deduction always come back when I am not looking. I understand they can not cancel it but stop but why is it revived all the time. Quite honestly, I am disturbed by this process.
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Metropolitan Life's replyOfficial
11 Sept 2026, 10:06 Dear Mbalenhle Khumalo We acknowledge receipt of your complaint. As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly. Yours sincerely, Client Care Team
Metropolitan Life's reply11 Sept 2026, 10:06
Official
Dear Mbalenhle Khumalo We acknowledge receipt of your complaint. As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly. Yours sincerely, Client Care Team