SB
Salomien B
1 reviews | Active since Nov 2022
15 Aug 2024, 11:31
METROPOLITAN REFUSING TO PAY OUT POLICY TO LEGAL OWNER OF POLICY
METROPOLITAN IS REFUSING TO PAY OUT A POLICY JUST BECAUSE THE FUNERAL WAS PAID OUT OF MY SISTER'S BANKACCOUNT. I AM THE OWNER OF THIS POLICY, NOT MY SISTER. I HAD TO BORROW MONEY JUST TO HELP MY SISTER PAY FOR THE FUNERAL AND NOW METROPOLITAN IS REFUSING TO PAY MY POLICY TO ME TO PAY BACK THE MONEY I BORROWED. THIS COMPANY IS THE WORST EVER!!!
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Replies (3)0
Replies (3)
Metropolitan Life's replyOfficial
15 Aug 2024, 13:24Dear Ms Barnado
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret that you have encountered difficulties with our service on your policy.
Regrettably the post does not contain sufficient information about the policy you have difficulties with.
One of our Escalation Specialist will reach out to you shortly to obtain more information to investigate and assist.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret that you have encountered difficulties with our service on your policy.
Regrettably the post does not contain sufficient information about the policy you have difficulties with.
One of our Escalation Specialist will reach out to you shortly to obtain more information to investigate and assist.
Regards
Client Care Team
Metropolitan Life's reply15 Aug 2024, 13:24
Official
Dear Ms Barnado
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret that you have encountered difficulties with our service on your policy.
Regrettably the post does not contain sufficient information about the policy you have difficulties with.
One of our Escalation Specialist will reach out to you shortly to obtain more information to investigate and assist.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret that you have encountered difficulties with our service on your policy.
Regrettably the post does not contain sufficient information about the policy you have difficulties with.
One of our Escalation Specialist will reach out to you shortly to obtain more information to investigate and assist.
Regards
Client Care Team
SB
Salomien B's updateReviewer Update
15 Aug 2024, 14:02 Claim documents for Policy no. *** and Policy no. ***
SB
Salomien B's update15 Aug 2024, 14:02
Reviewer Update
Claim documents for Policy no. *** and Policy no. ***
Metropolitan Life's replyOfficial
15 Aug 2024, 16:50Dear Salomien
Thank you for the additional comments.
We will revert back to you as soon as possible.
Regards
Client Care Team
Thank you for the additional comments.
We will revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply15 Aug 2024, 16:50
Official
Dear Salomien
Thank you for the additional comments.
We will revert back to you as soon as possible.
Regards
Client Care Team
Thank you for the additional comments.
We will revert back to you as soon as possible.
Regards
Client Care Team