Metropolitan Poor customer care I called on Monday of last week regarding a policy claim and I was informed that your system was down, As soon as possible, I lodged a claim through WhatsApp chat both on Monday the 5th of this weekend and I was assured t

Metropolitan Poor customer care I called on Monday of last week regarding a policy claim and I was informed that your system was down, As soon as possible, I lodged a claim through WhatsApp chat both on Monday the 5th of this weekend and I was assured that I would receive an SMS, during this week I have been calling about follow up becouse I have not received any response yet from the company .To me now it seems as if I am borrowing this money from them. Am so tired,disappointed and disgusted. I don't know how long must i wait to get assistance from Metropolitan Am so frustrated and disappointed at your poor service.