WF
Well. Fet
1 reviews | Active since Aug 2020
05 Dec 2023, 15:34
Metropolitan policy
Hello,I have been the member of Metropolitan for almost five years,but now I'm getting disappointed with their bad service,after I changed the department and now working for the other department with the same persal no.,thinking that there'll be no interruption in my policy simple because I'm still using the same persal no. Surprisingly to find that my policy is two months behind.I only picked up when I got the payslip,I phoned them trying to find out the reason why they don't inform me when the money is not available,so for now they throw me from pillar to post after all this period I have invested with them,I need assistance please. Regards N.Fetman
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Replies (2)
Metropolitan Life's replyOfficial
06 Dec 2023, 09:32Dear Well
We acknowledge receipt of your complaint on HelloPeter.
We regret to read that you have encountered difficulties to switch your deduction to your new department.
Unfortunately your post does not contain sufficient information in order for us to trace the policy you are referring to.
One of our Escalation Specialists will contact you shortly to obtain the information and provide you with assistance.
Regards
Metropolitan Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to read that you have encountered difficulties to switch your deduction to your new department.
Unfortunately your post does not contain sufficient information in order for us to trace the policy you are referring to.
One of our Escalation Specialists will contact you shortly to obtain the information and provide you with assistance.
Regards
Metropolitan Client Care Team
Metropolitan Life's reply06 Dec 2023, 09:32
Official
Dear Well
We acknowledge receipt of your complaint on HelloPeter.
We regret to read that you have encountered difficulties to switch your deduction to your new department.
Unfortunately your post does not contain sufficient information in order for us to trace the policy you are referring to.
One of our Escalation Specialists will contact you shortly to obtain the information and provide you with assistance.
Regards
Metropolitan Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to read that you have encountered difficulties to switch your deduction to your new department.
Unfortunately your post does not contain sufficient information in order for us to trace the policy you are referring to.
One of our Escalation Specialists will contact you shortly to obtain the information and provide you with assistance.
Regards
Metropolitan Client Care Team
Metropolitan Life's replyOfficial
06 Dec 2023, 09:35Dear Well
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint.
One of our escalation specialist will revert back to you shortly.
Yours sincerely,
Client Care Team
Metropolitan Life's reply06 Dec 2023, 09:35
Official
Dear Well
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint.
One of our escalation specialist will revert back to you shortly.
Yours sincerely,
Client Care Team