OG
Ompy G
1 reviews | Active since Oct 2013
27 Aug 2020, 13:42
Metropolitan people are passionate about *****ing our money
In 2017 I called your agents to make amendments to my policies as my life circumstances had changed. An agent came but was busy with her own money-making schemes and never implemented my wishes. I see now through reviews that you do not care as a company, and I remember when you said my father was dead. I will be cancelling my relationship with you.
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Replies (2)
Metropolitan Life's replyOfficial
27 Aug 2020, 15:50Dear Ompy
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to learn that you are disappointed with our service.
Unfortunately your post does not contain sufficient information in order for us to trace what policy/product you are referring to.
One of our Client Care Assessors will be in touch as soon as possible to obtain more information to trace the policy and background to see how we can be of assistance.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to learn that you are disappointed with our service.
Unfortunately your post does not contain sufficient information in order for us to trace what policy/product you are referring to.
One of our Client Care Assessors will be in touch as soon as possible to obtain more information to trace the policy and background to see how we can be of assistance.
Regards
Client Care Team
Metropolitan Life's reply27 Aug 2020, 15:50
Official
Dear Ompy
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to learn that you are disappointed with our service.
Unfortunately your post does not contain sufficient information in order for us to trace what policy/product you are referring to.
One of our Client Care Assessors will be in touch as soon as possible to obtain more information to trace the policy and background to see how we can be of assistance.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to learn that you are disappointed with our service.
Unfortunately your post does not contain sufficient information in order for us to trace what policy/product you are referring to.
One of our Client Care Assessors will be in touch as soon as possible to obtain more information to trace the policy and background to see how we can be of assistance.
Regards
Client Care Team
OG
Ompy G's updateReviewer Update
28 Aug 2020, 17:08Thank you for your efforts in contacting me.
OG
Ompy G's update28 Aug 2020, 17:08
Reviewer Update
Thank you for your efforts in contacting me.