1 reviews | Active since Aug 2020
METROPOLITAN NUMBER ZERO DEFINITELY NOT NUMVER ONE
Metropolitan funeral policy Their payout and service POOR Claim submitted 27 January 2025. 28 Januarie 2025 additional documents submitted. On Friday got sms to sa Simangrle Hlophe has been allocated to my case @ 9.49, 11.44 and again at 11.46. Well..... she has either got on lunch or holiday, as she is missing in action. Today , 6 February still no word from her Phoned 4th February 2025, spoke to agent, confirmed all documents received. Payment will be made before close of business. Got sms yo say Luyolo Ntleki has been allocated to my case. Welll.... another one on lunch or holiday Phone again today, first I was asked if I got and requesting documents, I told him all documents were submitted. I was placed on hold my airtime.... Confirmed documents received
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read about your loss in your family. Our thoughts and prayers go out to you and your family during this time of bereavement.
We always strive to serve all our clients well and regret reading that you have encountered with the claim you have submitted.
One of our escalation specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read about your loss in your family. Our thoughts and prayers go out to you and your family during this time of bereavement.
We always strive to serve all our clients well and regret reading that you have encountered with the claim you have submitted.
One of our escalation specialists will investigate and revert back to you as soon as possible.
Regards
Client Care Team