lT
louis T
1 reviews | Active since Jul 2019
07 Apr 2025, 18:58
METROPOLITAN NO SERVICE
NO SERVICE FROM METROPOLITAN FUNERAL DEPARTMENT. SEVERAL EMAILS AND TELEPHONE CALLS WITH PROMISES BUT STILL NOTHING. TAKES AVERAGE TWO WEEKS FROM A QUERY TO NOT GIVING ME AN ANSWER ON WHAT I HAVE ASKED. I CANNOT GET THEM TO UPDATE SOME OF MY INFORMATION. I HAVE BEEN WITH THEM SINCE 1981 AND NOW WHEN I NEED THEIR SERVICE THE MOST THERE ARE NOTHING. I HAVE ALL PROVE ON EMAIL OF STRUGGLE.
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Metropolitan Life's replyOfficial
07 Apr 2025, 20:10Dear Louis
We acknowledge receipt of your complaint on HelloPeter.
We are passionate about providing our clients with unsurpassed customer service and regret reading that you have encountered delays with your service reqeust/s.
We have received a range of enquiries from you on your policy, so it is difficult to pinpoint what the complaint is about.
One of our escalation specialists will be in touch to obtain more information of what we can assist with and hopefully be able to provide you with the one-stop service you require and deserve. Please watch your emails for our email.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are passionate about providing our clients with unsurpassed customer service and regret reading that you have encountered delays with your service reqeust/s.
We have received a range of enquiries from you on your policy, so it is difficult to pinpoint what the complaint is about.
One of our escalation specialists will be in touch to obtain more information of what we can assist with and hopefully be able to provide you with the one-stop service you require and deserve. Please watch your emails for our email.
Regards
Client Care Team
Metropolitan Life's reply07 Apr 2025, 20:10
Official
Dear Louis
We acknowledge receipt of your complaint on HelloPeter.
We are passionate about providing our clients with unsurpassed customer service and regret reading that you have encountered delays with your service reqeust/s.
We have received a range of enquiries from you on your policy, so it is difficult to pinpoint what the complaint is about.
One of our escalation specialists will be in touch to obtain more information of what we can assist with and hopefully be able to provide you with the one-stop service you require and deserve. Please watch your emails for our email.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are passionate about providing our clients with unsurpassed customer service and regret reading that you have encountered delays with your service reqeust/s.
We have received a range of enquiries from you on your policy, so it is difficult to pinpoint what the complaint is about.
One of our escalation specialists will be in touch to obtain more information of what we can assist with and hopefully be able to provide you with the one-stop service you require and deserve. Please watch your emails for our email.
Regards
Client Care Team