JN
Judith N
1 reviews | Active since Dec 2017
13 Jan 2022, 10:30
Metropolitan Nightmare
Metropolitan is cheating my 76 year old mother of her money. They have been collecting premiums from her for years for a funeral cover for an uncle who has no one and when it was time for her to claim they are telling her the policy that they have been collecting from her back account doesn't belong to her. They are sending her from pillar to post. It is so ridiculously sad how the elderly are exploited and taken advantage of by this company.
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Metropolitan Life's replyOfficial
13 Jan 2022, 11:22Dear Judith
We acknowledge receipt of the complaint on HelloPeter.
We are sorry to read of your loved one's passing. Our sincere condolences go out to you and your family.
We regret to learn of the difficulties you have encountered with the claim.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of the complaint on HelloPeter.
We are sorry to read of your loved one's passing. Our sincere condolences go out to you and your family.
We regret to learn of the difficulties you have encountered with the claim.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply13 Jan 2022, 11:22
Official
Dear Judith
We acknowledge receipt of the complaint on HelloPeter.
We are sorry to read of your loved one's passing. Our sincere condolences go out to you and your family.
We regret to learn of the difficulties you have encountered with the claim.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of the complaint on HelloPeter.
We are sorry to read of your loved one's passing. Our sincere condolences go out to you and your family.
We regret to learn of the difficulties you have encountered with the claim.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team