Metropolitan Middelburg Error

Dear Metropolitan

We are highly disappointed at the level of service we received and how our funeral cover plan paid out this has caused HUGE upset in our family over a fault on Metropolitan part we are being accused of *****ing money from the original policy that was suppose to be paid out.

Metropolitan Middelburg paid out our funds incorrectly to the incorrect family member and now there is huge turmoil in our family due to this error as mentioned we are accused of *****ing.

Metropolitan owes our whole family a huge apology and an detailed explanation to all parties and not those not understanding this error which was completely an error on Metropolitans side !!!