MP
Masala P
1 reviews | Active since Apr 2021
01 Mar 2025, 06:11
Metropolitan ****med me
I have requested metropolitan to remove my sister from my policy on the 24/01/2022,they rep**** to my email on the 2 of February 2022 saying client details have been corrected, now its 2025 March and my sister is still on my policy and all this time when metropolitan said they have addressed my request, they never did, they **** to me and used deceptive language, leading me to believe that they have removed my sister, now its either metropolitan refunds me all the money they have deducted from 2 February 2022 till now,or they better cancel my policy with them
Helpful (0)
Replies (1)0
Replies (1)
Metropolitan Life's replyOfficial
03 Mar 2025, 11:34 Dear Masala P We acknowledge receipt of your complaint. As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly. Yours sincerely, Client Care Team
Metropolitan Life's reply03 Mar 2025, 11:34
Official
Dear Masala P We acknowledge receipt of your complaint. As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly. Yours sincerely, Client Care Team