TS
Tania S
1 reviews | Active since Jul 2020
01 Apr 2021, 11:32
Metropolitan life you are harassing me
Very disrespectful of your call agents to call and 1. put the phone in my ear 2. Not say anything when I pick up 3. Drop the calls when I pick up, some people are not well and some people work and yet you will call 5 times a day after I have previously requested to take my number off your calling list, I have other life and funeral policies that I am very happy with, so seriously guys stop the irritating calls, it is harassment,
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Replies (3)0
Replies (3)
Metropolitan Life's replyOfficial
01 Apr 2021, 14:09Dear Tania
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn that you feel harassed.
We will add you to our Do Not Contact Register. This will prevent you from being contacted for any future campaigns.
Should you receive any further calls, it may be that the adviser has you on an existing campaign contact list. Please then email the adviser's details to us on *** so that we may ensure his manager takes you off the existing list.
We trust that this will resolve your complaint.
What matters to you, matters to us.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn that you feel harassed.
We will add you to our Do Not Contact Register. This will prevent you from being contacted for any future campaigns.
Should you receive any further calls, it may be that the adviser has you on an existing campaign contact list. Please then email the adviser's details to us on *** so that we may ensure his manager takes you off the existing list.
We trust that this will resolve your complaint.
What matters to you, matters to us.
Regards
Client Care Team
Metropolitan Life's reply01 Apr 2021, 14:09
Official
Dear Tania
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn that you feel harassed.
We will add you to our Do Not Contact Register. This will prevent you from being contacted for any future campaigns.
Should you receive any further calls, it may be that the adviser has you on an existing campaign contact list. Please then email the adviser's details to us on *** so that we may ensure his manager takes you off the existing list.
We trust that this will resolve your complaint.
What matters to you, matters to us.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn that you feel harassed.
We will add you to our Do Not Contact Register. This will prevent you from being contacted for any future campaigns.
Should you receive any further calls, it may be that the adviser has you on an existing campaign contact list. Please then email the adviser's details to us on *** so that we may ensure his manager takes you off the existing list.
We trust that this will resolve your complaint.
What matters to you, matters to us.
Regards
Client Care Team
TS
Tania S's updateReviewer Update
01 Apr 2021, 14:15Thank you, I have also advised the person that actually took the effort to wait till a person answers and responded to my answer that they are to remove me from their contact list. Thank you for your response.
TS
Tania S's update01 Apr 2021, 14:15
Reviewer Update
Thank you, I have also advised the person that actually took the effort to wait till a person answers and responded to my answer that they are to remove me from their contact list. Thank you for your response.
Metropolitan Life's replyOfficial
01 Apr 2021, 14:18Dear Tania
Thank you for your additional comment. We value your feedback
We are trying our best to trace who is calling you as well and have added you to our Do Not Contact registered.
Regards
Client Care Team
Thank you for your additional comment. We value your feedback
We are trying our best to trace who is calling you as well and have added you to our Do Not Contact registered.
Regards
Client Care Team
Metropolitan Life's reply01 Apr 2021, 14:18
Official
Dear Tania
Thank you for your additional comment. We value your feedback
We are trying our best to trace who is calling you as well and have added you to our Do Not Contact registered.
Regards
Client Care Team
Thank you for your additional comment. We value your feedback
We are trying our best to trace who is calling you as well and have added you to our Do Not Contact registered.
Regards
Client Care Team