Metropolitan life, they are the worst company ever. I paid from 2917 and never skipped . Today tgry refusing with my money, m I supposed to dig my brother up for his fingerprints in order for them to pay me. I will never recommend this metropolitan and I

I joined metropolitan in 2017 and made sure to insure my brothers and sisters. My brother was involved in a car accident this year.I made a claim at metropolitan with the same documents I made claim with at the bank , I was told they will get back to me to this day nobody got back to me, when I called metropolitan I was told that the guy processing the claim said he can’t see my brothers fingerprints on the form , I explained to that they must check the form, they did not take his fingerprints but he was indintified with his id, the guy still insist he want my brother s fingerprints, am I supposed to go dig my brother fr the grave and take his fingerprints? Metropolitan is the worst , the police report states that he was identified with his id , the same documents I claimed from the bank and I never had problems but metropolitan is giving me the run around. It’s so frustrating that u pay for your premiums and they are up to date and when you u need to access your money , you can’t . This is frustrating enough . I will never ever recommend metropolitan to any one , it’s hit the worst service. I did not want to listen when people advise me not to take a funeral benefit with them. They service us horrible, they will never call you back to tell you, now I lost my money , I have sent all the required documents that I used to claim for other insurance but not once did they give me problems like metropolitan.. this is heartbreaking especially when you really need this money to assist .